AIIMS has it; Delhi Government has started it now. Getting a sufficient confidence from a successful implementation of the system by AIIMS, Delhi Government recently kicked off an on-line registration system in 24 major hospitals for patients looking for an appointment and subsequent medical help in the Out Patient Department of one of those hospitals. The mechanism definitely gives a chance and choice to the patient to opt for a specific doctor and simultaneously saves him from the hassles of procedures of registration and required physical presence at different hospital-counters. Undue wait at OPD of these 24 hospitals is passé. Some of these hospitals are Lok Nayak, Guru Teg Bahadur, Baba Saheb Ambedkar, Deen Dayal Upadhyay etc.
Now on, patients will be able to secure appointments and ensuing OPD-services at these hospitals as early as 15 days before. And that too, from the choice of their location, they will not have to stand in the queue and wait excessively any more to get the service.
Everything is menu-driven, easy as you like. There is a link for on-line appointments on Delhi Government’s website and patients merely have to create a user-ID by clicking on the link. Further, they will have to choose the hospital and department as per their like and illness. They can choose the doctors also as per their liking. They will fill in the requisite particulars and asked information and then they will be able to get a date and scheduled time in the specified hospital. A patient can use his user-ID for as many as 9 times for repeat-visits. If a patient is referred to other departments apart from the selected one on the same day, he can use the same slip for other appointments in that hospital.
Not only this, the website has a link for the patients who want to write complaint regarding the on-line booking-system or any inadequacy in medical help on the part of the hospitals.
This is a great mechanism for people who need out-patient-consultations. This will definitely cut down the rush and in fact organize it for out-patient department at these 24 hospitals. Now patients in these hospitals can directly access the OPD with their on-line booking-slips.